Returns, Refunds & Exchanges
Find an answer to your questions on our FAQs page.
Returns
Returns are accepted within 30 days of purchase date. All returns are subject to a $4 fee per shipping label.
Returns must be in new, unworn & unwashed condition and be free of make-up, deodorant, or other liquid stains. A quick try-on is cool but wearing it to the hospital or clinic is not.
All Tags Attached
Unworn & Unwashed
No Stains
We reserve the right to refuse worn or damaged merchandise.
We will issue a refund once we have received your returned item(s). Any items that are damaged when we receive them are not eligible for a refund.
Original shipping costs are non-refundable, except in the case of faulty or damaged items.
Refunds are issued to the original form of payment and will be in the amount of the product price minus the original shipping cost.
Your happiness is our #1 priority. We stand by our product 100%. If you have a problem, we will solve it.
To start a return, click here to begin the process.
Return Instruction:
1. Click here to access our Returns/Exchanges Portal
2. Select the item you’re sending back and request a refund
3. Print your return label and mail back the original item using the original packaging
4. Once received, we’ll refund the full balance back to your original $$ (minus original shipping charge & return fee)
*All returns are subject to a $4 fee for Returns Shipping Label.
All original tags must be attached.
We reserve the right to refuse worn or damaged merchandise for return.
Refunds
We will issue a refund once we have received your returned item(s). Any items that are damaged when we receive them are not eligible for a refund.
Original shipping costs are non-refundable, except in the case of faulty or damaged items.
Refunds are issued to the original form of payment and will be in the amount of the product price minus the original shipping cost.
Exchanges
We offer 1 free exchange per order.
To start an exchange, click here to begin the process.
Exchange Instruction:
1. Click here to access our Returns/Exchanges Portal
2. Select the item you’re sending back
3. You’ll be prompted to select a new size, color or style
4. Print your return label and mail back the original item
5. We’ll ship the new item to you right away
All original tags must be attached.
We reserve the right to refuse worn or damaged merchandise for exchange.
